Operators Statistics
Volume Statistics20102011201220132014201520162017
Population - CSO Estimate 13,092,666 13,721,498 14,156,468 14,605,555 15,068,729 15,545,778 16,037,474 16,405,229
Number of Mobile Operators 3 3 3 3 3 3 3 3
Number of PSTN Operators 1 1 1 1 1 1 1 1
Number of Active ISPs       16 16 16 16 14
Internet Points of Presence (Districts)       99       -
Number of Registered SIM Cards     1,046,288 4,986,192 10,231,609 12,133,818 - 14,508,953
Number of active Subscribers 5,447,536 8,164,553 10,524,676 10,395,801 10,114,867 11,557,725 12,017,034 13,438,539
Mobile Penetration/100 Inhabitants 41.6 59.5 74.3 71.2 67.1 74.3 79.481.9
Mobile Broadband users - 379,888 2,314,983 2,211,640 3,741,615 6,090,412 5,156,365 7,723,855
Mobile Broadband penetration/100 users   2.8 16.4 15.1 24.8 39.2 32.247.1
Traffic domestic Incoming Minutes (MNO+PSTN)   533,037,653 659,238,682 546,053,603 1,250,855,753 1,619,999,818 1,089,330,526 1,614,112,062
Traffic domestic Outgoing Minutes (MNO+PSTN)   4,107,012,084 6,729,472,592 7,132,236,786 9,008,148,025 8,503,205,912 11,500,328,9309,967,432,124
Traffic International Incoming Minutes (MNO+PSTN)   118,226,631 143,902,933 130,199,249 156,357,097 84,742,385 72,816,296 61,088,178
Traffic International Outgoing Minutes (MNO+PSTN)   66,527,853 81,332,753 95,831,382 99,928,727 76,844,822 86,757,866 43,146,291
SMS/MMS traffic   1,661,665,734 2,041,288,825 1,084,647,709 893,040,156 1,408,979,862 7,070,191,769 7,228,443,842
Minutes of use (Monthly)   4960 6387 748872
Network Coverage20102011201220132014201520162017
Internet Points of Presence (Districts) - - - 99 - - --
PSTN Area Coverage (%) 90 90 90 90 90 90 91 91
National Network Geographical Coverage (%)  787878787878
National Network Geographical by Population (%)     939393
Number of Towers       2,426
Number of 2G Sites      2,6972,990
Number of 2G/3G Sites       2,354 2,141
Number of 4G Sites      192254
Number of 2G/3G/4G Sites      254803
Airtel Zambia  - - 42.7%42.7%42.7%42.7%42.7%
MTN Zambia 36.6%37.5%39.4%31.7%45.4%44.1%44.1%
Zamtel 75.0%75.0%29.7%27.0%27.0%27.0%27.0%
Revenue20102011201220132014201520162017
Number of active Subscribers 5,447,536 8,164,553 10,524,676 10,395,801 10,114,867 11,557,725 12,017,034 13,438,539
Revenue - (Kwacha'000) - 2,534,094,042 2,803,313,895 3,155,010 4,113,268 4,527,030 4,371,404 4,766,516
Capex - (Kwacha'000) - 1,201,263,508 424,496,837 306,171 157,018 565,217 3,057,378 17,077,518
ARPU - (Kwacha) - 310,378 266,356 303 407 392 364355
Employment2011201220132014201520162017
Expartriate Employees 22 18 19 17 17 1828
Female Full-time Employees 282 248 478 480 479 417 631
Total Full-time Employees 1,422 1,416 1,451 1,525 1,435 1,399 1,338
Interconnection2011201220132014201520162017
Voice Interconnection Rate (Kwacha)       
Airtel Zambia 265.00 250.00 0.23 0.20 0.20 0.15 0.15
MTN Zambia 265.00 250.00 0.23 0.20 0.20 0.15 0.15
Zamtel 265.00 250.00 0.23 0.25 0.25 0.15 0.15
SMS Interconnection Rate (Kwacha)       
Airtel Zambia 132.50 125.00 0.030.030.030.010.01
MTN Zambia 132.50 125.00 0.030.030.030.010.01
Zamtel 132.50 125.00 0.030.030.030.010.01
Incoming Interconnection Voice Traffic (Minutes) 778,126,520 691,940,938 530,057,997 724,917,112 927,010,294 1,050,579,984 1,627,487,166
Outgoing Interconnection Voice Traffic (Minutes) 727,148,367 718,303,337 163,652,994 689,500,807 958,360,437 1,070,749,269 1,559,154,374
Number of Incoming Interconnection SMS Traffic 189,785,636 204,384,393 101,206,271 125,221,769 229,281,280 362,633,012 652,043,062
Number of Outgoing Interconnection SMS Traffic 177,467,646 163,683,098 30,521,045 138,970,859 182,265,844 290,659,417 521,461,160
Effective Tariffs - Voice (Kwacha/min)20102011201220132014201520162017
Voice  Tariff - Mobile0.650.690.540.490.490.530.470.47
Voice  Tariff - PSTN----1.991.691.511.57


Average Headline Tariffs - Voice (Kwacha/min)20102011201220132014201520162017
Voice on-net peak - Mobile1.231.221.161.161.231.140.931.238
Voice on-net off peak - Mobile0.830.810.850.850.890.790.690.722
Voice off net peak - Mobile1.501.461.361.361.471.260.991.360
Voice off net off peak - Mobile1.191.191.191.191.221.060.750.994
Voice on-net peak - Fixed------1.071.068
Voice on-net off peak - Fixed------0.7500.752
Voice off-net peak - Fixed------1.981.983
Voice off-net off peak - Fixed------1.981.983


Average Headline Tariffs - SMS (Kwacha/sms)20102011201220132014201520162017
SMS on-net - Mobile0.230.230.230.230.230.180.180.2714
SMS off-net - Mobile0.300.300.300.300.310.260.230.3159
Internet Service Provider
20102011201220132014201520162017
Population Estimate 13,092,666 13,721,498 14,156,468 14,605,555 15,068,729 15,545,778 16,037,474 16,405,229
Number of Active ISPs    16 16 16 16 14
Internet Points of Presence (Districts)    99    -
Number of Subscribers 10,267 19,795 15,839 17,231 29,349 38,316 35,919 36,108
Fixed internet Penetration per 100 0.08 0.14 0.11 0.14 0.19 0.25 0.22 0.22
Expartriates  16 10 13 12 18 17 19
Female Employees  122 118 97 70 149 149 164
Total Employees  752 720 561 461 499 572 558
Public Switched Telephone Network
20102011201220132014201520162017
Population Estimate 13,092,666 13,721,498 14,156,468 14,605,555 15,068,729 15,545,778 16,037,474 16,405,229
Number of PSTN Operators 1 1 1 1 1 1 1 1
PSTN Area Coverage (%) 90 90 90 90 90 90 90 90
Number of active Subscribers 118,388 85,727 82,542 115,762 114,420 116,165 101,407 101,444
Subscriber per 100 inhabitants 0.90 0.62 0.58 0.79 0.76 0.75 0.63 0.62
Market Share (%) 100 100 100 100 100 100 101 100
Revenue (Kwacha'000)  113,390,942 133,113,447   169,670 134,024 106,502 116,925
Capex (Kwacha'000)  2,475,702 13,485,759   13,582    
ARPU (Kwacha'000)  1,323 1,613 - 1,482.87 1,153.74 1,050.24 1,152.60
Traffic domestic Incoming (Minutes)   14,333,992    26,149,021 23,344,449 16,680,421
Traffic domestic Outgoing (Minutes)  7,172,126 21,020,698 77,404,758 85,064,010 79,214,832 72,869,958 74,673,648
Traffic International Incoming (Minutes)   33,868,128     2,157,477
Traffic International Outgoing (Minutes)  346,920 1,009,571 4,541,773   4,605,082 4,077,398 4,140,972
Minutes of use (Monthly)  7.31 70.91 58.99 61.95 78.89 82.42 80.22
Expartriate Employees - 4 - - - - - -
Female Full-time Employees     217 260 211 199
Total Full-time Employees  748 769 780 837 815 729 674
Voice Interconnection Rate (Kwacha)  265.00 250.00 0.23 0.25 0.25 0.15 0.15
Incoming Interconnection Voice Traffic (Minutes)  25,773,174 23,110,185 14,496,442 24,178,269 26,475,825 23,344,449 12,666,347
Outgoing Interconnection Voice Traffic (Minutes)  114,919,195 110,130,810 24,934,237 38,563,056 45,096,292 31,308,436 26,993,913