Mobile Network Operators
Volume Statistics2010201120122013201420152016
Population - CSO Estimate 13,092,666 13,721,498 14,156,468 14,605,555 15,068,729 15,545,778 16,037,474
Number of Mobile Operators 3 3 3 3 3 3 3
Number of PSTN Operators 1 1 1 1 1 1 1
Number of Active ISPs - - - 16 16 16 16
Internet Points of Presence (Districts) - - - 99 - - -
Number of Registered SIM Cards - - 1,046,288 4,986,192 10,231,609 12,133,818 -
Number of active Subscribers 5,447,536 8,164,553 10,524,676 10,395,801 10,114,867 11,557,725 12,017,034
Mobile Penetration/100 Inhabitants 41.6 59.5 74.3 71.2 67.1 74.3 79.4
Mobile Broadband users - 379,888 2,314,983 2,211,640 3,741,615 6,090,412 5,156,365
Mobile Broadband penetration/100 users - 2.8 16.4 15.1 24.8 39.2 32.2
Traffic domestic Incoming (Minutes) - 533,037,653 659,238,682 546,053,603 1,250,855,753 1,619,999,818 1,089,330,526
Traffic domestic Outgoing (Minutes) - 4,107,012,084 6,729,472,592 7,132,236,786 9,008,148,025 8,503,205,912 3,391,947,639
Traffic International Incoming (Minutes) - 118,226,631 143,902,933 130,199,249 156,357,097 84,742,385 11,500,328,930
Traffic International Outgoing (Minutes) - 66,527,853 81,332,753 95,831,382 99,928,727 76,844,822 86,757,866
SMS/MMS traffic - 1,661,665,734 2,041,288,825 1,084,647,709 893,040,156 1,408,979,862 7,070,191,769
Minutes of use (Monthly) - 4960 6387 7488
Network Coverage2010201120122013201420152016
Internet Points of Presence (Districts) - - - 99 - - -
PSTN Area Coverage (%) 90 90 90 90 90 90 91
National Network Geographical Coverage       
Airtel Zambia  - - 42.7%42.7%42.7%42.7%
MTN Zambia 36.6%37.5%39.4%31.7%45.4%44.1%
Zamtel 75.0%75.0%29.7%27.0%27.0%27.0%
Revenue2010201120122013201420152016
Number of active Subscribers 5,447,536 8,164,553 10,524,676 10,395,801 10,114,867 11,557,725 12,017,034
Revenue - (Kwacha'000) - 2,534,094,042 2,803,313,895 3,155,010 4,113,268 4,527,030 4,371,404
Capex - (Kwacha'000) - 1,201,263,508 424,496,837 306,171 157,018 565,217 3,057,378
ARPU - (Kwacha) - 310,378 266,356 303 407 392 364
Employment2010201120122013201420152016
Expartriate Employees - 22 18 19 17 17 18
Female Full-time Employees - 282 248 478 480 479 417
Total Full-time Employees - 1,422 1,416 1,451 1,525 1,435 1,399
Interconnection2010201120122013201420152016
Voice Interconnection Rate (Kwacha)       
Airtel Zambia  265.00 250.00 0.23 0.20 0.20 0.16
MTN Zambia  265.00 250.00 0.23 0.20 0.20 0.15
Zamtel  265.00 250.00 0.23 0.25 0.25 0.25
SMS Interconnection Rate (Kwacha)       
Airtel Zambia  132.50 125.00 0.030.030.030.01
MTN Zambia  132.50 125.00 0.030.030.030.01
Zamtel  132.50 125.00 0.030.030.030.01
Incoming Interconnection Voice Traffic (Minutes) - 778,126,520 691,940,938 530,057,997 724,917,112 927,010,294 1,050,579,984
Outgoing Interconnection Voice Traffic (Minutes) - 727,148,367 718,303,337 163,652,994 689,500,807 958,360,437 1,070,749,269
Number of Incoming Interconnection SMS Traffic - 189,785,636 204,384,393 101,206,271 125,221,769 229,281,280 362,633,012
Number of Outgoing Interconnection SMS Traffic - 177,467,646 163,683,098 30,521,045 138,970,859 182,265,844 290,659,417
Average Mobile Voice Pricing(ZMK/Min)201020112012201320142015
Voice on-net peak1.231.221.161.161.231.14
Voice on-net off peak0.830.810.850.850.890.79
Voice off net peak1.51.461.361.361.471.26
Voice off net off peak1.191.191.191.191.221.06
SMS on-net0.230.230.230.230.230.18
SMS off-net0.30.30.30.30.310.26
Effective  Voice  Tariff0.650.690.54 0.49 0.490.53
Internet Service Provider
2010201120122013201420152016
Population Estimate 13,092,666 13,721,498 14,156,468 14,605,555 15,068,729 15,545,778 16,037,474
Number of Active ISPs    16 16 16 16
Internet Points of Presence (Districts)    99    
Number of Subscribers 10,267 19,795 15,839 17,231 29,349 38,316 35,919
Fixed internet Penetration per 100 0.08 0.14 0.11 0.14 0.19 0.25 0.22
Expartriates  16 10 13 12 18 17
Female Employees  122 118 97 70 149 149
Total Employees  752 720 561 461 499 572
Public Switched Telephone Network
2010201120122013201420152016
Population Estimate 13,092,666 13,721,498 14,156,468 14,605,555 15,068,729 15,545,778 16,037,474
Number of PSTN Operators 1 1 1 1 1 1 1
PSTN Area Coverage (%) 90 90 90 90 90 90 90
Number of active Subscribers 118,388 85,727 82,542 115,762 114,420 116,165 101,407
Subscriber per 100 inhabitants 0.90 0.62 0.58 0.79 0.76 0.75 0.63
Market Share (%) 100 100 100 100 100 100 101
Revenue (Kwacha'000)  113,390,942 133,113,447   169,670 134,024 106,502
Capex (Kwacha'000)  2,475,702 13,485,759   13,582   
ARPU (Kwacha'000)  1,323 1,613 - 1,482.87 1,153.74 1,050.24
Traffic domestic Incoming (Minutes)   14,333,992    26,149,021 23,344,449
Traffic domestic Outgoing (Minutes)  7,172,126 21,020,698 77,404,758 85,064,010 79,214,832 72,869,958
Traffic International Incoming (Minutes)   33,868,128     
Traffic International Outgoing (Minutes)  346,920 1,009,571 4,541,773   4,605,082 4,077,398
Minutes of use (Monthly)  7.31 70.91 58.99 61.95 78.89 82.42
Expartriate Employees - 4 - - - - -
Female Full-time Employees     217 260 211
Total Full-time Employees  748 769 780 837 815 729
Voice Interconnection Rate (Kwacha)  265.00 250.00 0.23 0.25 0.25 0.15
Incoming Interconnection Voice Traffic (Minutes)  25,773,174 23,110,185 14,496,442 24,178,269 26,475,825 23,344,449
Outgoing Interconnection Voice Traffic (Minutes)  114,919,195 110,130,810 24,934,237 38,563,056 45,096,292 31,308,436