• ZICTA Equipment Registration System (ZERS)
  • This is your interface to ZICTA for equipment registration and type approval and acceptance operations. You will be able view type approved equipment and apply for a dealer's certificate.

  • ZICTA WebCP
  • Spectrum application is achieved through the Web Customer Portal (in short WebCP). The system enables the public to apply for spectrum licenses such as Amateur, Land/ Mobile, Satellite Services, Aeronautical License Fixed Link, Maritime/Ship License, Television and Sound Broadcasting, Cellular Mobile, Citizen Band Radio License, Studio to Transmitter, Radio Transmitter and Alarm Security Services.

  • Customer Relations Management System (CRM)
  • Through this system consumers have a direct contact with the ZICTA consumer protection team. Every complaint submitted through the system is in real-time viewed by the Consumer Protection Team. Inquiries to ZICTA on any matters can also be lodged through this online platform

  • Online Licensing System
  • The system allows for application of network, service licenses and private network licenses. The system allows you direct contact with Markets, Competition & Licensing staff who handle processing of network, service and private network licenses.

  • Naming and Numbering System
  • The system allows for online application of finite resources such as shortcodes.

  • ICT Databank: ICT Statistics System
  • This is a repository of ICT Statistics collected from various players in the ICT market. The system is used for the provision of indicators by service providers.